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Privacy Policy:

We make every possible effort within our limits to keep birth details and other personal and/or sensitive information shared by all our clients through Web Forms, emails and/or any other media; private and secure.

We do not sell your private information to any third party. We only use this information for client services / purposes like consultations and horoscopes analysis, as well as for internal research and study purposes.

We do not collect any financial information on our website. It is collected and processed in a secured manner by third party payment gateways. We follow reasonable industry standards, technical measures and procedural measures to protect against unauthorized access and use of your supplied information. However, you should know that neither we nor any other web site can fully eliminate all the risks that come with sharing your financial information.

We adopt reasonable security practices and procedures to include technical, operational, managerial and physical security controls in order to protect your personal information from unauthorized access, or disclosure, while it is under our control.

However, internet data transmissions, whether wired or wireless, cannot be guaranteed to be 100% secure. As a result, we cannot ensure the security of information you transmit to us, including personal information. Accordingly, you acknowledge that you do so at your own risk. You also acknowledge that you shall not hold us responsible in any manner whatsoever for loss of Your information, or any other data, which you share with us or which we have with us.

We do not take responsibility for any type of breach of personal, private or financial information, that may happen due to security breach issues happening with our website, email service providers or through any other such means. However, we do our best to keep the website security measures up to good standards.

We may have to share the minimum required amount of information provided by you, if such information is sought by law enforcing agencies and/or other such relevant authorities, if such situation arises due to any reasons.

Our web site may contain links to other web sites. We are not responsible for the privacy practices followed by other such web sites.

We reserve the right to make changes to our policy from time to time, as per demand of changing times and situations. If such changes are made, the revised policy will be posted here. It is advised that you check this page before sharing any information with us.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact us at:

Email:  Himanshu1847-astrologerpanditJi@yahoo.com

or

HimanshuShangari1847@gmail.com

Refund and Cancellation:

Note: Working hours are 10 AM to 2 PM, and 3 PM to 8 PM Indian Standard Time on all working days except on Sundays and National Holidays in India.

Clients may request full refunds for any reasons of their own, at any time after making payment; up to 4 working hours before their appointments. The refunds are generally issued within 3 working days after receiving such requests.

In case a refund or rescheduling request is received within 4 hours of appointment time, partial or no refund may be issued, solely based on the discretion of the website administration.

In case a client neither shows up for his/her appointment, nor a refund or rescheduling request is received till the time of appointment, partial or no refund may be issued, solely based on the discretion of the website administration.

The refund as and when issued, may take as many days to reach the client, as the financial channels engaged may take, after it has been issued. The website administration is not liable for any delays/issues which may occur due to financial/banking channels.

The website administration reserves the right to cancel any appointment due to any circumstances or reasons; even at short notice like 5 minutes before the appointment. In such case, one such client has a right to ask for full refund. The payment will be refunded in full, upon client’s request. If one such client wishes to reschedule his/her appointment instead of opting for refund, the website administration may assign a fresh appointment to the client; or it may choose to issue full refund instead of rescheduling such appointment, solely on its discretion.

In case there is no-show at the time of appointment from our end; and no prior information about cancellation of appointment is sent to the client; the client has a right to ask for full refund. The payment will be refunded in full, upon client’s request. If one such client wishes to reschedule his/her appointment instead of opting for refund, the website administration may assign a fresh appointment to the client; or it may choose to issue full refund instead of rescheduling such appointment, solely on its discretion.

Terms and Conditions:

Note : Urgent Consultation is generally delivered within 1 to 4 working days. Appointment for Regular consultation usually takes 10 to 15 working days after payment has been received. Working hours are 10 AM to 2 PM, and 3 PM to 8 PM Indian Standard Time on all working days except on Sundays and National Holidays. Necessary remedies like gemstones, Poojas and donations are recommended during consultation.

Note: For Match Making, submit the details of one individual through form and mention the details of the second individual in Additional Remarks Box. Match Making is 40-to-50-minute consultation.

Only 1 horoscope is allowed in 30-minute consultation whereas 2 horoscopes are allowed in case of Match Making and 1 hour consultation. Consultations are delivered in English, Hindi or Punjabi, according to preferences of clients. Calls are to be made by clients. We offer only voice consultations through mobile calls, Whatsapp and Skype. We don’t offer email consultations, video consultations or consultations in any other form.

Note: Birth Time Rectification is regular appointment and there is no urgent appointment in this category. It is 40-to-60-minute phone consultation. If you don’t have your confirmed time of birth, please use this option. Information about important life events may be asked through email, prior to the consultation. A maximum of 6-hour variation in birth time is allowed. For example, the birth time is between 1 PM and 7 PM on a given date.

Note : All appointments are assigned / given according to Indian Standard Time. Hence clients calling from foreign countries are requested to check their corresponding local times.

Very likely, one of our representatives will get in touch with you through email, within 2-4 working hours after receiving your appointment request, on a working day or on the first working day after your request is received. In case that doesn’t happen, please send an email to one of the below mentioned emails IDs.

Email:  Himanshu1847-astrologerpanditJi@yahoo.com

or

HimanshuShangari1847@gmail.com